Transport & Logistics
Transformation
The combination of strict environmental regulation and digital transformation will affect every part of the transportation as it evolves into a sustainable Physical-Digital Logistics Ecosystem. Transforming will require a shift to Sustainable vehicles, the development of Automation and Internet of Things to bridge the physical and digital worlds, the creation of Digital Engagement with customers and suppliers, and ultimately shifting business models to participate in Mobility as a Service offerings. These changes will impact into the wider transportation market, smart cities and energy industry.
Digital Engagement
Connected & informed
The pandemic has accelerated the shift towards digital channels.
Today customers expect an experience that is frictionless with price transparency, seamless customer journeys, visibility of the movement of goods and excellent communication.
This includes online and offline digital engagement, cloud, networking, security, workplace and analytics.
Sustainable Transportation
Electric or Green fuels
The combination of environmental regulation and digital transformation will drive Autonomous, Connected & Electric (ACE) vehicles (including use of sustainable fuels such as green hydrogen or SAF). Customers are increasingly looking for transportation companies to deliver sustainable options.
These vehicles will open up new business models that exploit connected data and autonomous capabilities.
Drives software development, cloud, networking, artificial intelligence, analytics, security and workplace.
Automated Operations
Autonomous & robotic
Autonomous capabilities can be exploited to create new transportation offerings (e.g. last mile delivery or autonomous trucking). Manual processes such as warehouse picking can also be automated.
McKinsey Global estimates that the transportation-and-warehousing industry has the third-highest automation potential of any sector. Drones and driverless vehicles will continue to change supply chains, 21% of supply chain leaders said they plan to invest in the next 3 years.
This includes online and offline digital engagement, IoT, cloud, networking, security, workplace and analytics.
Internet of Things
Physical-digital
The linking of the physical work to the digital world through connected assets, vehicles and even people provides tremendous opportunity to improve resilience, utilisation and profitability.
Use case span predictive maintenance, safety management, environment monitoring, security monitoring, traffic management, asset tracking and inventory visibility etc. UPS for instance will use RFID technology to eliminate 20 million manual scans daily for UPS employees loading its package vans. Using RFID tags will also help UPS in its goal of eliminating $500 million in non-operating costs.
Requires the integration of networking, cloud, AI & analytics and security.
Mobility-as-a-Service
Multimodal & flexible
Achieveing sustainable and flexible logsitics will require the optimised use of multimodal and shared transportation. ACE vehicles open up new business models for vehicle usage including last mile delivery.
Cities seeking to manage congestion and emissions reduction will drive the adoption of logistics based MaaS.
Requires the integration of networking, cloud, AI & analytics and security.