Healthcare

Transformation

The industry is under pressure to transform to a digital integrated health ecosystem that shifts from healthcare to healthy ageing.

 Personal Wellness

Informed & patient-centric

 Increasing awareness of wellness, accelerated by COVID-19

Increasingly long waiting time for primary care appointments. 50% of adults 18-49 have not had a recent primary care visit, and many don't have a relationship with a primary care physician.

Consumerisation of healthcare driven by BigTech.

Health and wellness is put into the hands of the individual. Increasingly personalised health pathways supported by healthy programmes and information Acts as front-door to primary care. Data exchanged with primary care practitioners.

Mobile-first access to Electronic health/medical records and personalised health information, and wearables that track fitness, lifestyle and key vital signs. Security and data privacy is critical

 Virtual Care

Digital-first, at home or near home

The COVID-19 experience has decisively shifted consumers towards a digital-first care model. The convenience and efficiency of virtual patient engagement persists post the pandemic with virtual care moving from a COVID necessity to a every day solution.

Care is being designed around people and not place. Health pathways are becoming omnichannel with a large portion of primary and secondary appointments virtually or near virtually (e.g. retail clinics), to embedded in home care. A recent study of 40.7 million adults found telehealth outcomes are comparable for chronic conditions. More and more care journeys will start with digital interaction as the front door and for certain specialties and treatments, virtual engagement will be a common option at most or all points of care. Many providers believe that up to 60% of patient interactions for primary care will be conducted virtually in three to five years. As an example, NHS England has released guidance asking Integrated Care Systems to extend or introduce virtual wards.

Digital-first, telecare, telehealth, “near home” sites for tests & treatment.

Smart Diagnosis & Treatment

Connected & intelligent

Genomics and AI are driving more preventative, predictive and personalised medicine.

Clinicians are supported AI-enabled decision tools and diagnostics to design better outcomes. AI-enabled robotics and automation drive productivity and better outcomes. Humans are released to focus on patient engagement.

Will require the integration of networking, cloud, AI & analytics and security.

Follow-me Data Exchange

Secure & shared

The new integrated digital health ecosystem requires the effective data capture, curation, management, storage, and interoperability of data. For instance, NHS England has announced plans to develop a £240million ‘Federated Data Platform’ (FDP).

Consumers own their own data and consent to share as part of the better outcomes and experience. Trust is critical.

Successfully converting data into insights requires advanced analytics and AI. This will need an API driven infrastructure, cloud, networking, data, analytics & AI and security.

Integrated Ecosystem

Accessible & resilient

Shift from treatment to prevention. Recognition of importance of integration of health and social care. Platform-enabled ecosystems are beginning to gain more traction in health care and life sciences organisations. 

Care pathways can be designed and executed seamlessly and efficiently.  Multi-discipline teams collaborate across organisations. This builds resilience across the healthcare system and into the supply chain. By December 2023,  90% of NHS trusts will have electronic patient record (EPR) systems, with an ambition that 80% of social care providers will adopt digital records for social care by March 2024. 

Drives networking, cloud, data analytics, blockchain and security.